Featured Products

Customer Service

Shipping & Delivery
Delivery charges are calculated on a per-order basis. Orders under £45.00 postage is charged at £2.99, orders over £45.00 are postage included FREE OF CHARGE. We aim to despatch orders within 1-3 working days on 24hr delivery service (Royal Mail/DPD Local).
Privacy & Security
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don't have to re-enter it each time you visit our site.
Our site's registration form requires users to give us contact information, like their name and email address. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. No details are passed onto thrid party companies and are completely secure.
This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.
Returns & Replacements
We are confident that you will be delighted with any product that you purchase from us. If you are unhappy with the contents of your order please contact us as soon as possible to allow us to resolve the problem with you.
If you are not satisfied with the goods we ask that you return goods within 30 days in as new condition and all tags in place.
Return to:
Inner Wolf
Wistow Rural Centre
Kibworth Road
Wistow
Leics
LE8 0QF
Please enclose a copy of your sales receipt and note on there the reason for your return.
Exchanged items will be despatched free of charge on the first exchange any subsequent exchanges will be charged at £2.99. Any exchanged items then returned for a refund will be subject to the delivery charge of that exchange and £2.99 deducted from the final refund.

All of our products carry a manufacturer warranty, from the date of purchase, for defects in manufacturing and materials. This does not cover fair wear and tear, accidents, misuse, neglect or when instructions for the product have not been followed. All goods must be maintained in line with manufacturer instructions. If any repairs or alterations have been undertaken by the customer on the item the warranty will be considered invalid. Items returned for a refund we ask to allow 10 working days from the date of the notification email for refunds to be processed. The statutory rights of the customer are not affected by the warranty.
Ordering
Ordering Online with us is safe and secure!
Our despatch system uses an automated system to generate the postage labels from the address details provided by the customer when placing the order. Please ensure that these details are correct. Inner Wolf are not responsible for any delays in delivery caused by incorrect address details provided. If a parcel connot be delivered due the incorrect details we wil lawait the return of the parcel to our address and then resend, at the cost of the customer, to the correct details once obtained.

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also call and place on order over the phone. Our contact number is 0116 3373053.
Payment, Pricing & Promotions
Goods are charged at price shown on the product pages on the date the customer places the order and inclusive of VAT. Prices are correct at time of publication. Orders will be processed at our published prices. Users of discount code intended for specific clab members will be asked to provide their membership number to validate to the use of the code.
Viewing Orders & Updating Account Information
When you create an account with Inner Wolf you can login to view the status of any orders which you have placed and you can also update your account information as well as storing multiple addresses.